Privacy Policy

Effective Date: 07 November 2025
Last Updated: 07 November 2025

Welcome to Credit Kollect — India's Biggest Credit Defaulters Settlement Platform. Your privacy and data protection are essential to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.creditkollect.com or use our services.

1. Information We Collect

When you interact with Credit Kollect, we may collect the following types of information:

A. Personal Information:

• Full name
• Email address
• Business name and address
• Business name and address

B. Non-Personal Information:

• Browser type and device information
• IP address and location (for analytics and security)
• Pages visited and time spent on the website

2. How We Use Your Information

We use your data for the following legitimate purposes:

• To respond to your inquiries and service requests
• To verify case details and initiate recovery actions
• To communicate updates, confirmations, or status reports
• To enhance our website, products, and customer service
• To comply with legal and regulatory obligations

3. Data Protection & Security

We implement strict security measures to protect your personal and business data against unauthorized access, disclosure, alteration, or destruction. All information shared with Credit Kollect is stored on secure, encrypted servers. We continuously monitor and update our systems to maintain data safety.

4. Cookies Policy

Our website uses cookies to improve browsing experience and website functionality. Cookies help us analyze traffic, understand user preferences, and deliver relevant content. You may choose to disable cookies in your browser settings, but some website features may not function properly as a result.

5. Third-Party Services

We may use trusted third-party tools such as:

• Google Analytics (for traffic and performance tracking)
• Email service providers (for communication)

These third parties have their own privacy policies and handle your information responsibly.

6. Your Rights

You have full control over your data. You may:

• Request access to the data we hold about you
• Ask for corrections or deletion of your data
• Withdraw consent at any time

To exercise your rights, please contact us at legal@creditkollect.com or admin@creditkollect.com.

7. Data Retention

We retain personal information only for as long as necessary to fulfill recovery services, comply with legal obligations, or resolve disputes. Once the purpose is fulfilled, your data is securely deleted.

8. Changes to This Policy

Credit Kollect reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage users to review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please reach out: Credit Kollect – Customer Support