logo

Frequently Asked Questions

Home / FAQ

Credit Kollect is an online platform that helps MSME and small business owners recover pending or defaulted payments from clients or customers. We assist in managing recovery cases through negotiation, communication, and legal guidance.

We provide a structured process for payment recovery by analysing your case, reaching out to defaulters, and following up through legal or non-legal channels. Our expert team ensures your money recovery journey is smooth, transparent, and result oriented.

Any business owner, freelancer, service provider, or MSME facing issues with delayed or unpaid invoices can use our platform to recover their money effectively.

No, Credit Kollect is not a traditional debt collection agency. We are a digital recovery platform that uses technology, professional communication, and legal resources to support ethical fund recovery for businesses.

You can easily submit your case through our online form available on the Contact Us page. Provide details about the defaulter, pending amount, and supporting documents — our team will get in touch for verification and next steps.

Yes, absolutely. At Credit Kollect, we maintain strict data privacy and confidentiality policies. Your business and defaulter information are securely stored and never shared with unauthorized third parties.

Our pricing depends on the type of recovery case and support required (e.g., legal notice, negotiation, or advanced tracking). We provide transparent pricing with no hidden charges.

The timeframe for recovery varies depending on the complexity of the case and the defaulter’s response. However, our system ensures faster and more efficient results compared to traditional methods.

Yes, when required and approved by you, we initiate legal recovery processes in partnership with verified legal experts to ensure lawful and fair payment recovery.

Yes, once your case is registered, you can track the progress of your recovery process through your dashboard or by contacting our support team.

We combine technology, transparency, and legal expertise to create a one-stop solution for businesses to recover dues without harassment or unnecessary delays.

You can reach us via:

📧 Email: admin@creditkollect.com
📞 Phone: +91-XXXXXXXXXX
🌐 Website: www.creditkollect.com